KindPocket Privacy Policy

1. Definitions

• Personal Data: Any information that can identify you directly or indirectly, such as name, phone number, email address.
• Sensitive Data: Information that is more private in nature (e.g., financial or payment information).
• Cookies: Small files placed on your device that help enhance user experience.
• Service Providers: Third parties engaged to perform services on our behalf.
• You/User: A natural person who accesses or uses the Services.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• Contact details such as name, email, phone number.
• Registration information when you create an account.
• Profile information (optional).
• Communications you send to us (feedback, support requests).

b. Usage and Technical Information

• Device and app usage data (e.g., pages viewed, time spent, app interaction).
• IP address, operating system, language settings.
• Cookies and similar technologies.

c. Payment & Transaction Data

• If applicable, payment instrument information (e.g., cards) provided through secure payment partners.

This information is collected when you:

• Register or use the Services.
• Complete forms or perform transactions.
• Communicate with us.
• Interact with automated technologies (like cookies).

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve the Services.
• Personalize your experience.
• Communicate with you, including responding to support requests.
• Process transactions and payments.
• Enforce our terms and protect against fraud and misuse.
• Customize content, marketing, and notifications.

We may also aggregate data to analyze trends and usage patterns.

Note: We process personal information with your consent and/or as needed to provide the Services, comply with the law, protect our rights, or for legitimate business interests.

4. Sharing of Data

We may share your information with:

a. Service Providers

Agents, contractors, or third-party partners who help with:

• App hosting and analytics
• Payment processing
• Customer support

b. Legal Requirements

When required to comply with applicable law, legal process, or government requests.

c. Business Transfers

If KindPocket is acquired, merged, or undergoes business restructuring.

We do not sell your personal information to third parties for marketing without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, better understand user behavior, and enhance navigation. You can control cookie preferences through your device or browser settings.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data only as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Even after deletion from our systems, some data may persist in backups or archives.

8. Your Rights and Choices

You have the right to:

• Access, update or correct your personal information
• Withdraw consent where processing is based on consent
• Request deletion of your personal information (subject to applicable laws)

To exercise your rights, contact us at the details provided below.

9. Minors

Our Services are intended for users aged 18 and above. If you are under 18, you must use the Services with the involvement of a parent or guardian.

10. International Data Transfers

Your data may be processed and stored in servers located in India or other jurisdictions where Service Providers operate. We will take appropriate steps to protect your information consistent with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on the Services. Continued use after such changes signifies acceptance of the updated terms.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: info@kindpocket.co